Built for e-commerce founders, in the founder’s corner.

Ops Room started from a pattern in ecommerce operator conversations across regions: the brand grows, and somewhere between $1M and $20M GMV the founder stops being a founder. They become a marketplace-payout reconciler, stock-out watcher, support escalator, finance-prep assistant, and supplier follow-up.

The pattern repeats across the stack — Shopify, Zoho Inventory, Zoho Desk, Amazon SP-API, marketplace reports, supplier messages, and support threads. Each one tells a partial truth. The full truth lives in the gaps, and the gaps get watched by no one until the founder is forced to look. Usually a week late.

We considered the standard answer: hire another ops generalist, another support lead, another finance contractor. Useful people, wrong unit. A human ops hire can’t read seven systems at once, recall why the supplier exception happened in March, reconcile marketplace fees before breakfast, and be fully onboarded in a week. The right unit is an operating agent — the same shape as a coding agent, but for running a business: it reads everything overnight, names what’s decision-worthy by 8am, drafts the work, and waits for the founder’s tap.

That’s the bet. Not a chatbot. Not an analytics dashboard. Not a country-specific back office. A global operating layer for the founders who actually have to deal with marketplace drift, stock constraints, support pressure, finance prep, and supplier timing every single week.

Ops Room is built on operator research across ecommerce, marketplace, support, inventory, finance-prep, and importer workflows, plus direct founder conversations. We onboard each operator personally, tune the agent on your brand, and the product gets sharper because of you. Free workspaces start with a hard model budget, and Premium expands the operating loop once it proves useful.